Last Updated: August 5, 2026 | Website: specoplabs.com
This Shipping Policy explains how Spec Op Labs, operated by Spec Op Labs LLC (“Spec Op Labs,” “we,” “us,” or “our”), processes and ships orders placed on specoplabs.com. By placing an order, you agree to the terms below. Please also review our Refund & Return Policy.
1. Order Processing & Dispatch
Orders are typically processed and dispatched within 2–3 business days after payment is confirmed. Business days are Monday through Friday, excluding weekends and federal holidays. Orders placed after our daily cutoff, on weekends, or on holidays are processed on the next business day. Processing may take longer during periods of high volume or if payment review or verification is required. You will receive a confirmation with tracking when your order ships.
2. Shipping Scope
We currently ship to destinations within the domestic United States only. We do not ship internationally at this time, and we reserve the right to restrict or decline shipment to any destination where delivery is impractical or would be inconsistent with our Terms of Service or applicable law.
3. Carriers & Tracking
We ship using reputable carriers such as USPS, UPS, and FedEx. Once your order ships, we provide a tracking number by email so you can monitor its progress. Tracking may take up to 24 business hours to update after dispatch. Choice of carrier and service level is at our discretion unless otherwise noted at checkout.
4. Shipping Rates & Free Shipping
Shipping charges are calculated at checkout based on destination, package weight, and the service selected, and are displayed before you complete your purchase. We offer free standard shipping on qualifying orders of $250 or more (after any discounts), shipped to a single address within the United States. Orders below the $250 threshold are charged the applicable rate shown at checkout. We reserve the right to modify shipping rates and promotional thresholds at any time.
5. Packaging & Handling
Orders are prepared in discreet, protective packaging designed to safeguard lyophilized vials and maintain product integrity during transit. Any storage or temperature management after delivery is the buyer’s responsibility; we do not guarantee temperature-controlled transit unless expressly agreed in writing. Please inspect your shipment promptly on arrival and ensure products are handled and stored appropriately by qualified personnel.
6. Delivery Estimates
Delivery time frames depend on the carrier, service level, and destination, and are typically 2–5 business days after dispatch for standard domestic shipping. All delivery windows are estimates only and are not guaranteed. We are not responsible for delays caused by the carrier, weather, or other circumstances beyond our control.
7. Undeliverable Packages & Return-to-Sender
If a shipment is returned to us as undeliverable — for example, due to an incorrect or incomplete address or repeated failed delivery attempts — we will contact you to arrange reshipment, which may require payment of additional shipping charges. Where an order is returned and not reshipped, any refund will be net of original shipping costs, consistent with our Refund & Return Policy.
8. Address Accuracy
You are responsible for providing a complete and accurate shipping address at checkout. We are not responsible for orders delayed, lost, or misdelivered due to an incorrect or incomplete address. If you notice an error, contact us immediately; we will attempt to correct it if the order has not yet shipped.
9. Contact
- Spec Op Labs — Spec Op Labs LLC
- Email: support@specoplabs.com